Shipping policy
Shipping Policy
Effective Date: 07/01/2025
At Rock Paper Extensions, we’re all about delivering luxury and convenience right to your doorstep. We’ve crafted a shipping process that’s smooth, clear, and reliable—just like your experience with our premium extensions. Here’s everything you need to know about how we ship your orders.
1. Shipping Options & Rates
We offer a variety of shipping methods to fit your timeline. Shipping rates are automatically calculated at checkout based on your location, order weight, and chosen delivery speed.
- Standard Shipping: 5–7 Business Days (Please allow extra time during holidays)
- Expedited Shipping: 2–3 Business Days
- Overnight Shipping: 1 Business Day (~24 hours)
You’ll see your exact shipping cost at checkout based on your selected option.
2. Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is packed and ready to go, you’ll receive a shipping confirmation email with your tracking info.
3. Delivery Timeframes
Delivery time depends on your chosen shipping method and location. Please allow a little extra time for rural or remote areas.
- Standard Shipping: 5–7 Business Days
- Expedited Shipping: 2–3 Business Days
- Overnight Shipping: 1 Business Day
These are estimates and may vary due to carrier delays or other unforeseen issues.
4. International Shipping
We do ship internationally to select countries. Shipping costs will be calculated at checkout based on your destination and shipping choice.
Note: Customs fees, duties, and taxes may apply and are the responsibility of the buyer.
5. Tracking Your Order
As soon as your order ships, you’ll receive an email with a tracking number. Use it to follow your package’s journey straight to you.
6. Shipping Issues
If your package is delayed, lost, or arrives damaged, reach out to our customer care team right away at Rockpaperextensions@gmail.com. We’ll work with the carrier to get things sorted and make it right.
7. Address Accuracy
Please double-check that your shipping address is entered correctly at checkout. Rock Paper Extensions is not responsible for delays or lost orders due to incorrect or incomplete addresses.
8. Policy Updates
We may update our shipping policy from time to time. Any changes will be posted here, and the new policy will take effect immediately upon posting.
Questions?
If you need help or have questions, contact us anytime at Rockpaperextensions@gmail.com
Thank you for choosing Rock Paper Extensions—we’re so grateful to be part of your beauty journey.